Which device should you use?
If you're starting from scratch, the Amazon Fire TV Stick 4K is the easiest and most popular choice: it plugs into any TV with HDMI, costs little and runs the best player apps. If you already have a recent Samsung, LG or Android Smart TV, you can usually install a player app directly with no extra box. Phones and tablets are perfect for watching around the house or on the go.
Common setup mistakes to avoid
- Typing errors in login details — copy them exactly as we send them, including capital letters.
- Weak Wi-Fi — especially for 4K, use 5 GHz Wi-Fi or a cable.
- Outdated apps — always install the latest version of the player.
- Using the same login on too many screens — each plan includes one screen (two on the 2-screen plan).
Need a hand?
Setup takes about five minutes, but you're never on your own: our UK team helps 24/7 on WhatsApp. Start with a free 24-hour test, follow the guide for your device, and message us if anything isn't clear.