Getting started takes about five minutes. Pick your device below for a step-by-step guide — or message us on WhatsApp and we'll walk you through it.
Whatever you watch on, setup follows the same four steps.
Ask for a free 24-hour test or choose a plan. We send your details on WhatsApp.
We tell you which player app works best on your device and how to install it.
Open the app and type in the login details we sent you, exactly as written.
Channels, the TV guide and the films & series library load automatically. Enjoy!
Use a desktop player app — we send you the recommended one with your login details.
Download the desktop player app we recommend for Windows or macOS.
Open the app and add the login details or playlist link we sent you on WhatsApp.
Browse live channels and on-demand titles. Use full-screen mode for the best picture.
Turn off your device and router for 30 seconds, then turn them back on.
Run a speed test. Below 15 Mbps? Move closer to the router or use a cable.
An outdated player app is a common cause of problems — install the latest version.
Message us on WhatsApp — our UK team helps 24/7.
About five minutes on most devices. We can guide you step by step on WhatsApp if needed.
It depends on your device. We recommend the best player app for your device when we send your login details.
Each plan includes 1 screen at a time. For two screens, choose the 12-month 2-screen plan at £89.99.
It is not required to use the service. If you have questions about your connection, our team can advise on WhatsApp.
More questions? See the full FAQ or contact us.
Our UK team sets you up on WhatsApp, 24/7.