Answers to the questions we're asked most — about plans, payment, the free trial, devices and setup. Can't find yours? We reply 24/7 on WhatsApp.
Plans cost £12.99 for 1 month, £24.99 for 3 months, £34.99 for 6 months and £49.99 for 12 months (£4.17 a month). A 12-month 2-screen plan costs £89.99. Compare plans.
By bank card, PayPal or Apple Pay. Tap Subscribe on your plan and we'll confirm your order on WhatsApp.
No. You pay once for the period you choose, with no contract and no automatic renewal.
Each plan includes 1 screen. For two screens, choose the 12-month 2-screen plan at £89.99.
Usually within minutes of payment. We send your login details on WhatsApp.
Yes — a free 24-hour test, set up on WhatsApp. See how it works.
No. The test costs nothing and nothing renews automatically.
Over 20,000 live channels and on-demand titles. Browse the channel list.
Yes — football, F1, boxing, rugby, cricket and more. See sport.
Yes, a large films & box sets library is included in every plan.
Selected channels and films are in 4K Ultra HD on compatible devices, with around 25 Mbps of broadband.
Smart TVs (Samsung, LG, Android TV), Fire TV Stick, Android boxes, iPhone, iPad, Android phones and tablets, and computers. See our setup guides.
At least 15 Mbps for HD and 25 Mbps for 4K. A cable or 5 GHz Wi-Fi gives the best results.
About five minutes. We can guide you step by step on WhatsApp.
Yes — England, Scotland, Wales and Northern Ireland, on any stable broadband or 4G/5G connection.
On WhatsApp at +44 7450 631011, 24/7. Message us now.
Restart your device and router, check your speed and update the player app. Still stuck? Message us and we'll help.
Didn't find your answer? Contact us — we reply 24/7.
Get a free 24-hour test on WhatsApp — you could be watching in 5 minutes.